Privacy Policy

Last updated: July 18, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words where the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Friendly Build & Fix, Warkworth, New Zealand.
Cookies are small files placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history on that website among other uses.
Country refers to: New Zealand.
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Friendly Build & Fix, accessible from https://friendlybuildandfix.co.nz
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

Email address
Name
Phone number
Address
Project details
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the Service through a mobile device, we may collect additional information including, but not limited to, the type of mobile device used, mobile device unique ID, IP address of the mobile device, mobile operating system, type of mobile Internet browser, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity and store information. Cookies may include session and persistent cookies for functionality, security, and preferences.

You can configure your browser to refuse all cookies or indicate when a cookie is being sent. Some features of our Service may not function properly without cookies.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service.
To manage Your Account and project.
To perform a contract or provide a quote.
To contact You regarding your inquiry or project.
To send You updates, special offers, and service information (if opted in).
To manage and respond to Your requests.
To comply with legal obligations.

We may share Your information:

With trusted trades and subcontractors working on Your project.
With Service Providers for operational purposes.
If legally required.
With Your consent.

Retention of Your Personal Data

We retain Your Personal Data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Transfer of Your Personal Data

Your information may be processed outside of Your location. We take reasonable steps to ensure Your data is secure and handled in accordance with this Privacy Policy.

Delete Your Personal Data

You may request deletion of Your Personal Data by contacting Us. Note that certain information may need to be retained where required by law or for legitimate business purposes.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.

Law Enforcement & Legal Requirements

We may disclose Your Personal Data if required by law or in response to valid legal requests.

Security of Your Personal Data

We implement reasonable safeguards to protect Your data. However, no method of transmission or storage is 100% secure.

Children’s Privacy

Our Service is not directed at anyone under 13. If You believe We have collected information from a minor, please contact Us and we will take steps to delete such information.

Links to Other Websites

Our Website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time and will post the updated version on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: office@friendlybuildandfix.co.nz
By phone: 020 444 0800
By visiting our Contact Us page: https://friendlybuildandfix.co.nz/contact-us